Get to know our Staff.

Nancy, Office Administrator

Although I have many years experience in customer service, 25 of those have been specifically with Crossroads Optometric.  I enjoy the patients and know that every day when I come to work, it will never be the same as yesterday!!  It has been interesting seeing the changes in technology and how it affects our visual needs and wants.  My husband and I have lived in Prior Lake for over 25 years.  We have three grown children, 2 sons and a daughter, who is an optometrist.  I enjoy sewing, spending time with my family, and caring for our 2 English bulldogs, Boss and Spike.



Kristin, Receptionist/Billing

I have had 15 years of customer service experience.  After a work layoff I decided to obtain my Medical Administration degree.  I have been with Crossroads Optometric since 2012 and have thoroughly enjoyed learning about the optical field.  I live in Prior Lake with my husband, our son, and a very spunky Weimareiner, Baron.  I enjoy photography, camping, working out and time with my family.



Heather, Receptionist

I graduated from UMD with a BA in Marketing.  My previous work history is in Inventory Management/Buying. After taking time off to be home with our children, I was fortunate to find a healthy work/family balance at Crossroads Optometric starting in Jan 2012.  In addition to working at Crossroads Optometric, I have been a long-time patient and ‘fan’ of Dr. Lisa Dawson-Clausen.  I live in Savage with my husband, two daughters and our lovable Goldendoodle, Truman.  I love travel, boating/swimming and spending time with family & friends.



Maryann, Buyer/Tech/Optician

I have been in optometry for the past 13 years, in a variety of positions, but am most enjoying my time at Crossroads working with patients who require special testing and further exploration into their ocular health! It’s so rewarding to be a part of the diagnostic process and to help patients with ocular disease be able to understand their options and ways to improve each of their unique situations!
My husband and I live in Burnsville with our 3 daughters and 1 son, and our cat Fuzzie!
I love to spend my free time reading, writing poetry and painting!



DeLynn, Tech/Optician

I come to Crossroads with 16 years of medical experience. Although the majority of that is family practice, it has given me the patient care skills and attention to detail that is required of our team. I multifaceted working as a technician, receptionist and optician here at the clinic. I enjoy working with patients and learning new things every day! I lives in New Prague with my husband. We have two daughters. Our oldest is married and has two kids. They also live in New Prague. Our youngest daughter is a junior at University of Minnesota Morris. I enjoys reading, gardening, spending time with my family and synchronized diving.


DaVonna, Lead Optometric Tech

I started working in the medical field in 2008. In 2012 I found my place in Optometry. I enjoy working closely with patients before they see the doctors. Everyday is a learning experience and I appreciate that I can grow in such a progressive clinic. My ultimate goal is to become an Optometrist!

I am a busy mom of three children; 1 girl and twin boys. We have our home in Lakeville with our 2 guinea pigs, Jonny and Pinto. In my free time, I enjoy reading, watching Netflix, traveling, sewing. My biggest ambition is attempting Pinterest projects!